1. Are your printheads original?  

Yes, all printheads we sell are 100% brand new and original.  

We do not sell refurbished, used, or third party heads. Every unit is sourced from official and trusted channels.

2. How can I be sure the printhead is compatible with my printer?  

We provide model matching assistance.  

Just send us your printer model (e.g., Roland SP-540V, Mimaki JV3-160SP, etc.) or photos of your current printhead, and our team will help confirm compatibility.

3. Do you also supply original ink?  

Yes, we offer original ink for select printer brands and models.  

Please let us know your printer type and required colors, and we’ll check availability for the corresponding genuine ink.

4. Do you have stock? How fast can you ship?  

Most printhead models and common inks are in stock and ready to ship.  

Orders are usually processed and shipped within 24 hours. We support express shipping worldwide (DHL, FedEx, UPS, etc.).

5. What if the printhead doesn't work after installation?  

All heads are tested before shipping.  

Printheads are delicate electronic parts — please ensure proper installation by trained personnel. We can provide installation guidance if needed.

6. Do you offer wholesale prices for bulk orders?  

Yes, we offer competitive pricing for resellers and bulk buyers. Contact us with your required quantity and models for a custom quotation.

7. Can I get technical support after purchase?  

Absolutely.  

We provide basic installation tips, model confirmation, and after-sale guidance via email, WhatsApp, or other channels.

8. Which brands and models do you supply? 

We carry original printheads and selected inks for:

Epson (DX4, DX5, DX7, i3200, etc.)  

Konica (KM512, KM1024, KM1024i, etc.)  

Ricoh (GH2220, Gen4, Gen5, Gen6)  

Seiko (510/35, 1024HG, etc.)  

Roland, Mimaki, Mutoh, both printheads and original inks available